This change of mind return policy is in addition to, and does not affect your rights under the Australian Consumer Law including any rights you may have in respect of faulty items. Unless otherwise stated, original shipping fees for change of mind returns are not refunded. Please Contact Us and see About Items That Can’t Be Returned. In some circumstances, these items may be eligible for a refund or a replacement (for example, if you receive the wrong item due to an Amazon AU error or if the item is faulty). In some cases, the nature of the item means that it is non-returnable, for example, due to hygiene/health and personal care/wellness/consumable nature of the product. Just because you get an idiot support agent doesn't mean the company itself doesn't back it's products.You can return most new, unopened items fulfilled by Amazon AU within 30 days of receipt of delivery for a replacement or full refund of the price you paid for the item if you change your mind - see About Replacements and About Refunds. Sometimes we have to do this with ALL companies, including ASUS, MSI, EVGA, and others.

If in fact the support person you dealt with handled your case incorrectly, and the product was still in warranty, it would have been prudent to try and escalate the response. I'm not saying it can't happen, because every company these days has to some extent limited the quality of their customer service response by using poorly trained or non-english speaking help desk people, but overall, this would be an uncommon occurrence and a follow up contact or contact through their forums would likely clear things up for most people. Besides which, your personal sample of one isn't representative of the hundreds of thousands (Or more) of sales, inquiries and RMAs handled by Corsair over the course of any given year. It's also a fact that some people might to some degree be fundamentally intellectually challenged, so that really doesn't prove or shed light on anything. Please write to us anytime if you need help with another request in the future. We value your business and look forward to serving you. Unfortunately, we won't be able to accommodate your request for a refund or replacement. We appreciate your time providing detailed information about your concern, we are very sorry that your device has become faulty after a year of use, please be advised that we don't have a repair center and as a manufacturer, we only provide placement and as per the review of this case, the mouse matt warranty was already expired from it 2 years warranty. (Mod edit - Removed because of personal information) The mat was purchased Xmas 2019, so what Corsair say is not true. Many are average and only a few 'Good' or 'Excellent' so it seems that the overall community are significantly at variance with what you say is your experience, so we can conclude that your experience is in a minority and probably has something to do with the fact that you are a moderator on this forum. It is also a fact that 66% of Trustpilot reviews for Corsair are 'Poor' or 'Bad'. Oh it is a fact Darkbreeze, the text of the exchange with customer services is reproduced below. The three fans are connected to it, with room for another three.

You won’t find this hub in the standard 4000D and 4000D airflow. The PWM cables you’ll have to route to your motherboard or another controller – the hub in the rear of the chassis only handles the RGB. CoolingĪs mentioned up top, the 4000X RGB comes with three 120mm RGB PWM spinners at the front, which are wired to an RGB control hub at the rear of the chassis. A cable cover is present to ensure you can’t peek into the rear of the chassis and see the mess back there. And though you can opt to vertical-mount your GPU, we would avoid this option as the two vertical slots are quite close to the side panel, so the looks will cost you in thermals - and you likely won’t see much anyway through the dark tint. In the main compartment there’s room for up to ATX size motherboards and the biggest of graphics cards. Behind the motherboard tray are two 2.5-inch caddies, which you can move to the top of the PSU shroud if you want to show off your SSDs. At the bottom is a PSU shroud that hides the lower clutter, where you’ll be able to fit large power supplies and up to two hard drives. On the inside, the 4000 series cases feature a commonly found compact ATX layout.

Corsair 400d white